Privacy & Infrastructure Data Policy

This Privacy Policy explains how Sustainable Cooling Technologies (“we”, “us”, “our”, “the Company”) collects, processes, stores, and protects your personal and mechanical building data when you interact with our web portal, engineering consultation forms, advisory desks, or technical asset portals. We are committed to safeguarding infrastructure data and complying with the EU General Data Protection Regulation (GDPR), UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

By accessing our website or uploading mechanical design intents, facility plans, or environmental configuration requirements, you agree to the processing loops detailed within this documentation framework.

1. Key Terminology

Personal Data — Any information relating to an identified or identifiable individual, including stakeholder names, corporate emails, and contact details.

Infrastructure Asset Data — Floor plans, physical system telemetry, heat load parameters, equipment schematics, and mechanical diagnostic metrics submitted for climate system engineering.

F-Gas Registry Protocols — Statutory data maintenance logs concerning refrigerant tracking, carbon-equivalent parameters, and greenhouse gas leakage prevention frameworks.

Website — Refers to the Sustainable Cooling Technologies online web environment and related calculation tools.

Controller — Sustainable Cooling Technologies, which dictates processing mechanics for user inquiries, professional accounts, and structural diagnostics.

2. What Data We Collect

We collect personal and technical system metrics when you:

Submit a contact request or consulting application through our advisory desk
Upload site assessment parameters, building profiles, or hardware configuration specifications
Request thermodynamic calculations, carbon offset evaluations, or system sizing metrics
Register equipment arrays for statutory maintenance oversight or warranty tracing
Interact with localized tracking scripts and performance logging parameters

This data scope incorporates:

Name, business email address, corporate telephone line, job title, and company entity
Property profiles, spatial dimensions, target temperatures, and existing mechanical assets
Operational energy metrics and ambient environmental baselines
IP routing footprints, user-agent details, and digital tracking attributes

3. Why We Collect Your Data

We use data records to:

Process design parameters and render structural thermal load diagnostics
Generate precision equipment specifications (e.g., Marstair, Quartz systems architectures)
Maintain auditable regulatory documentation for environmental and F-Gas accountability metrics
Improve web application performance and optimize calculation tool flows
Deliver safety parameters, system upgrade diagnostics, or critical product updates (where requested)

4. Legal Basis for Processing

Contractual Necessity — To produce engineering blueprints, physical assessments, and equipment profiles required to execute commercial design contracts.
Legitimate Interests — System security verification, engineering accuracy checks, and product line refinement vectors.
Statutory Compliance — Retaining mandatory architectural or F-gas refrigeration tracking data to satisfy environmental oversight boards.
Consent — Opt-in registration workflows for optional whitepapers or technology briefs.

5. How We Protect Your Data

We implement technical safeguards to insulate critical commercial property blueprints and metadata profiles, incorporating:

Data transmission encryption protocols alongside comprehensive storage encryption loops
Firewalls and digital intrusion mitigation zones monitoring layout assets
Role-based administrative restrictions governing client specification details
NDA verification and privacy standard execution protocols across all consulting staff

6. Data Retention

Personal client data and spatial asset diagnostics are retained only for the duration required to complete professional design mandates, maintain mechanical audit trails for corporate engineering records, or satisfy legal safety tracking mandates. When data drops outside these requirements, files are permanently expunged or stripped of identifiers.

7. Who We Share Data With

We do not trade, monetize, or distribute stakeholder records. Data assets are only routed through verified computing layers, including:

Enterprise cloud server components and web platform storage architectures
Authorized manufacturing distribution hubs (solely to confirm custom hardware assembly specifications)
Auditing groups or legal frameworks when required by environmental regulation or safety mandates

8. International Data Transfers

Data operations are kept primarily within UK and EU server regions. Where logistical tracks require routing outside these boundaries, data security is enforced using approved UK International Data Transfer Agreements and standard regulatory safety clauses.

9. Your Rights

Under GDPR protections, you hold complete authority to:

Review or request access copies of your stored personal files
Enforce structural text adjustments to correct inaccurate records
Request absolute file removal updates ("Right to be Forgotten"), where not blocked by environmental safety laws
Freeze ongoing data tracking loops or retract consent parameters instantly
Submit tracking or compliance grievances to the Information Commissioner’s Office (ICO)

10. Industrial Mechanical Records Disclaimer

Please note that mechanical engineering load parameters, hardware configuration selections, and generic environmental structural metrics are categorized as proprietary asset specifications rather than individual personal tracking items, except where linked directly to an identifiable person.

11. Contact Us

Email: compliance@sustainablecoolingtechnologies.com
Address: Brighouse, West Yorkshire, United Kingdom
Corporate Operations Entity: Part of Plexity Limited