Cookie Statement and Telemetry

This Cookie Statement explains how Sustainable Cooling Technologies (“we”, “our”, “us”, or “the Company”) utilizes cookies, tracking pixels, scripts, and related browser telemetry systems across our web portals and engineering interfaces. We maintain a firm commitment to absolute clarity and compliance with the UK GDPR, EU GDPR, and the Privacy and Electronic Communications Regulations (PECR).

1. Defining Cookies and Tracking Frameworks

Cookies are small, structured data text files that are stored directly on your computer or mobile hardware when visiting a web domain. They allow our platform to deliver an integrated, high-performance, and secure user experience. Cookies are categorized either as first-party scripts (originating directly from Sustainable Cooling Technologies) or as trusted third-party indicators (managed by infrastructure partners, secure content networks, or analytics suites).

2. The Explicit Purposes of Cookie Deployment

We deploy standard storage tokens to handle the following operational requirements:

Verifying session states and protecting uploaded facility plan files from multi-tenant crossing.
Preserving user preferences, including interface themes, scaling configurations, and localized measurement properties.
Evaluating user interaction loops with our equipment carousels and technical layout specifications.
Ensuring system security, preventing cross-site scripting vulnerabilities, and blocking automatic brute-force submissions on contact forms.
Optimizing server resource loading to speed up asset delivery times for dense blueprint files and PDF installation manuals.

3. Structural Categories of Cookies in Operation

A. Strictly Necessary Functional Cookies

These scripts are fundamental to secure page rendering, data containment, and user access controls.
They maintain user authentication states across secure consultation desks and ensure that your layout choice (such as our Light/Dark theme configuration toggle) persists as you navigate the site.
Because our digital environment cannot operate securely or reliably without these tokens, they are active by default and cannot be individually toggled off via our choice banner.

B. Performance and Carousel Analytics Tracking

These cookies collect aggregate, fully anonymized interaction logs from visitors utilizing our site.
They measure specific performance metrics, such as drag and swipe triggers on our product showcase tracks (e.g., Quartz Low Temp or Marstair Cellar Cooling arrays).
This telemetry helps us identify which engineering systems are most in demand, allowing us to focus technical documentation and calculation updates accordingly. This data is never used to construct profile dossiers on individual users.

C. Security and Anti-Bot Cookies

These security metrics protect our communication channels and technical query desks.
They monitor submission rates to stop automatic spambots from slowing down our platform, shielding our server clusters from malicious traffic overloads.

D. Third-Party Infrastructure Cookies

Certain structural scripts are set by verified third-party cloud engines that provide support to our web delivery frameworks.
These include secure content delivery networks (CDNs) and cloud analytics trackers that measure general site health, rendering latency, and script exceptions.
We strictly forbid the integration of third-party advertising cookies, behavioral profiling scripts, or retargeting pixels on our platform.

4. Managing Consent Frameworks

In strict accordance with the core mandates of the GDPR and PECR, our platform requires your explicit, informed consent before non-essential tracking tokens (such as analytics cookies) can be initialized on your local device. Our dynamic cookie consent banner provides three clear options:

Accept All Tracking Tokens — Authorizes full operation of both core security tools and performance analytics.
Reject Non-Essential Elements — Blocks all performance tracking and carousel logging, running only strictly necessary security and preferences systems.
Customize Management Preferences — Allows granular adjustment of individual non-essential tracking modules.

You can change or retract your selections at any time by clicking the "Cookie Settings" link located in our footer.

5. Independent Browser Management Controls

Beyond our on-site consent banner, you can modify, block, or completely purge cookie storage entries directly through your web browser's native settings panel (such as Chrome, Safari, Firefox, or Edge). Please be aware that choosing to systematically block all cookies, including necessary operational ones, may disable key portions of our engineering calculators and contact portals.

6. Educational and Legal Resources

To learn more about tracking privacy rules, tracking requirements, and your individual data control rights under the law, consult the following official guides:

7. Contacting Compliance Operations

If you have any questions regarding how we use cookies or protect user telemetry data across our sustainable engineering platforms, contact our data protection team:

Email: compliance@sustainablecoolingtechnologies.com
Physical Office: Brighouse, West Yorkshire, United Kingdom
Corporate Registry Structure: Sustainable Cooling Technologies is an operating asset of Plexity Limited